staff meal provided. a revolutionary app for the hospitality industry.

staff meal provided. a revolutionary app for the hospitality industry.

A pressure-aware coordination system for transforming hospitality—one triangle at a time.


What It Is

Staff Meal Provided is a multi-layered platform for real-time insight, structural change, and human recognition in the hospitality industry.

It’s not a survey tool. It’s not a feedback form. It’s not a review app.

It’s a triangular coordination system—a design that maps misalignment without forcing confrontation.

At its core is a non-financial + financial validation (NFV/FV) logic model that balances the needs of three key stakeholder groups:

  • Hospitality Workers
  • Business Owners
  • Guests / Consumers

Each has their own dashboard.
Each is asked tailored questions.
Each receives tools relevant to their role—without needing to debate or justify their existence to the others.

The system maintains triangular coherence.
No party is validated without accounting for the pressures on the other two.

That’s how you scale change without collapse.


Why It Matters

Hospitality systems collapse when the needs of one group override the others.
Most solutions moralise or flatten the problem.
Staff Meal Provided creates pressure-based coordination where:

Validation is mutual, but not identical
Actionable insights flow from independent feedback
Data doesn’t force conflict—it shows where coherence can emerge

No more guessing.
No more review bombing.
No more unsustainable loyalty built on burnout.

Just structured insight → real tools → triangle-wide upgrades.


Triangular Validation Logic

Each group experiences different forms of pressure—but these pressures intersect.
By mapping each group’s NFV (non-financial validation) and FV (financial validation) independently, the system reveals:

  • Where expectations diverge
  • Where systemic inefficiencies hide
  • How alignment can emerge without moral compromise
Workers
  • FV: Wage predictability, schedule stability
  • NFV: Career progression, skill recognition, psychological safety
Business Owners
  • FV: Labor cost ROI, menu profit margin clarity
  • NFV: Operational flow, team coherence, reputation resilience
Guests / Consumers
  • FV: Value-for-money, return visit intent
  • NFV: Experience predictability, emotional safety, hospitality fluency

Each group’s dashboard reflects only their needs.
No generalised scores. No flattened reviews.
Just aligned directional pressure—mapped anonymously, updated continuously.


What Users Get
Workers
  • Skill Portfolio Builder
  • Wellbeing Pattern Tracker
  • Wage/Schedule Balance Feedback
  • Career Pathway Mapping
  • Anonymous Workplace Insight Tool
Business Owners
  • Labor ROI Calculator
  • Menu Margin & Staff Confidence Heatmap
  • Retention Predictor
  • Operational Bottleneck Tracker
  • Validation Imbalance Alerts
Guests / Consumers
  • Value-to-Experience Index
  • Consistency Benchmarking Tool
  • Preference Pattern Tracker
  • Value Intelligence Dashboard
  • Invisible Service Feedback System

These aren’t static reports.
They’re living interfaces—updated over time, reactive to behavior, and filtered through triangulated coherence scoring.


Why It’s Different
  • No direct confrontation between workers, owners, and guests.
  • No oversimplified “feedback” loops or tokenised sentiment.
  • No top-down HR model.
  • No reliance on moral language to create pressure.
It’s not a stance. It’s a system.
One that works by aligning tension—not erasing it.

Developer & Architecture Overview
MVP Platform Stack
  • Frontend: Softr (transitioning to custom React)
  • Backend: Airtable logic → Firestore/Postgres hybrid
  • Auth: Pseudonymous login (password/passphrase, with optional portable ID)
Data Structure (see glossary for terminology)
  • role_fingerprint: A compressed pattern of actions under pressure
  • residue: Log of previous outcomes + contexts
  • vector_drift: Directional pull toward unmet validation
  • coherence_delta: Measurement of triangle-wide misalignment
Survey Engine

Each survey question tagged with:

  • Stakeholder (workerownerguest)
  • Validation type (NFVFV)
  • Time-frame (livelagging)
  • Pressure type (loadmismatcherosion)

Survey flow is adaptive—based on pressure readings and previous input, not fixed forms.


Current Build Focus

We are actively prototyping:

  • User Category UX (triangulated skill / wellness visualisation)
  • NFV/FV imbalance logic (triangle pressure response)
  • Passive coherence detection (gesture-based onboarding)
  • Owner ROI snapshots (drift fields + resource sinks)
  • Guest tool gamification (preference/value resonance)

Developer Callout

We’re currently seeking collaborators who are interested in:

  • UX prototyping (multi-role dashboards)
  • Backend architecture beyond Airtable
  • Survey logic mapping (adaptive NFV/FV sequencing)
  • Behavioral signal models (no invasive tracking, just drift + residue)
  • Optional: AI-assisted qualitative feedback clustering
If you’re into presence-based systems, trauma-informed design, or non-schema runtimes—you’ll probably enjoy working on this.

Contact here or read the developer brief.


Execution Roadmap
Phase 1: Core Tools
  • Worker skill + wellness tools
  • Owner ROI & labor cost visualisation
  • Guest experience feedback badges
Phase 2: Triangular Data Modeling
  • NFV/FV drift tracking
  • Residue comparison models
  • Adaptive question flows
Phase 3: Full Ecosystem Build
  • Real-time pressure triangulation
  • Actionable pattern matching
  • Custom insights for each role

Pilot data already suggests:

  • 25% reduction in worker turnover
  • 18% increase in guest satisfaction
  • $5,000 per worker retained (business ROI)

If you're interested, please reach out! Or read further here:

  • Read the [NFV/FV Triangle Model]
  • View the [MVP Development Roadmap]
  • Browse [Cross-Group Correlation Insights]
  • Contact [here] to build, fund, or test